Policy
Returns Policy
Please review this policy before ordering.
Customer-choice returns
We do not accept returns, exchanges, or cancellations for customer preference, including change of mind, ordering the wrong item, or differences in appearance that are inherent to handmade products.
Damaged, incorrect, or non-conforming goods
This policy does not exclude or limit mandatory consumer rights. If an item is damaged in transit, incorrect, or does not conform to the contract, contact us promptly with your order number and clear photographs.
Before sending an item
Do not send any item without written instructions from us. We will review the evidence and explain the legally available remedy and shipping procedure.